UX Ecosystems: Designing a Patient’s Path to Health Care
To work within a complex system like health care, designers must expand their view
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12 min readOct 30, 2018
It was late in the evening on St. Patrick’s Day 2017 when the nurse entered the room for the second time to administer my medication. This was also the second time I noted he had not washed his hands or sanitized prior to conducting…