UX Ecosystems: Designing a Patient’s Path to Health Care

To work within a complex system like health care, designers must expand their view

Chris Kiess
Modus
Published in
12 min readOct 30, 2018

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Photo: Ignatiev/Getty Images

ItIt was late in the evening on St. Patrick’s Day 2017 when the nurse entered the room for the second time to administer my medication. This was also the second time I noted he had not washed his hands or sanitized prior to conducting…

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Chris Kiess
Modus
Writer for

Healthcare User Experience Designer in the Greater Chicago area