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Use this template to receive better, more valuable UX feedback
Feedback is an important part of UX design. To improve the work you do you need to be able to give and receive feedback. Receiving valuable feedback is for a very large part up to you.
More often than not designers ask feedback without providing context. This causes the feedback to be vague or irrelevant to the designer who’s been asking for feedback. This does not help you move forward.
You have to ask the right question to get the right answer that will ultimately help you forward. Easier said than done. Here’s how you can give and receive good UX feedback.
The setup for receiving valuable UX feedback
Setting up a default way of asking feedback will help you get better feedback sooner in a less stressful matter. By following this to the point you can scale it as well. You can create recurring review moments where designers come together to discuss each others’ design work.
Provide context. Since you’ve been working on your design project for some time you know exactly what the project is about. You know what your stakeholders want, who the users are, and what restrictions you’re facing. The people you’re asking for feedback do not have this context. By providing them context you enable them to give valuable UX feedback.
Be clear. What type of feedback you would like to receive? Maybe you’re stuck at a specific point in your design process, you need advice on how to facilitate next steps, or you want general visual design feedback. You have to be clear about this before you ask for feedback. Otherwise, your feedback might be too generic. For example, you might receive feedback about the UI while you were hoping for feedback on the usability of a certain element.
By asking the right question you will receive the right feedback.
Set a timeline. This can be easy when you have set a meeting to discuss your design work. As a facilitator, you can set the deadline to receive feedback to the end of the meeting. When you ask for feedback via mail, chat, or online this can be more difficult. You have to make sure you communicate well to receive your feedback in time.
