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The Forgotten Art of Communication Skills

Hoang Nguyen
Prototypr
Published in
5 min readFeb 26, 2024

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The Forgotten Art of Communication Skills
Photo by Hrant Khachatryan on Unsplash

Ever felt hesitant to answer a phone call, preferring the comfort of texting?

With the rise of smartphones and messaging apps, voice conversations have become less popular, leading us to neglect this vital social and professional skill.

As someone who once struggled with effective communication and learned from numerous missteps, I continuously aim to improve by observing, engaging, and questioning to uncover valuable insights. Even with accolades for my improved communication skills, my enhancement journey continues.

If you’re feeling unheard or yearn for more captivating discussions, the strategies outlined here, which I implement, can be transformative.

The difference between “Win Hearts” and “Pleasing” in conversations

Understanding the power of adept communication goes beyond recognizing its life-enhancing benefits.

A comprehensive social network is a valuable asset that can help you advance your career and ease your life. Yet, there’s a fine line between “win hearts” and “pleasing” with others and insincere flattery. Authentic communication involves positive thinking and speaking without betraying your true beliefs. Echoing Voltaire’s wisdom:

“Everything you say should be true, but not everything true should be said.”

This article is particularly suited for those committed to honest interactions, acknowledging that authenticity alone is not sufficient to maintain favorable impressions with everyone.

The Forgotten Art of Communication Skills
Photo by Brooke Cagle on Unsplash

How to “Win Hearts” in conversation

Effective communication begins with a mindset focused on positive engagement. Here are key strategies for meaningful interaction:

  1. Start with heartfelt recognition: taking time to observe and acknowledge the positives in others authentically. Discuss these in detail rather than forcing…

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